Please note that here, as per the document, We/Our refers to OnlineCounselling4U and You refers to the person who will be using either our website or the services.
Please note that any information that you share with our online counsellors during counselling sessions, shall not be shared with OnlineCounselling4U, its employees, agents or any of the third party contractors or even the counsellors.
Only if OnlineCounselling4U believes that there is a significant or real threat to you, your health or public safety only then, we can share the information either in writing or orally with our experts. Or, if it is such information that is required by any authority or law. To ensure excellent level of customer service, quality assurance and training purposes, calls may be monitored and recorded.
When it comes to sharing your data, we may share this information with businesses that are legally part of the same group of companies that OnlineCounselling4U is a part of.
However, while sharing any of the information, we may remove parts of the data that can identify you. We will combine the information in such a way that it will no lone be associated with you and maintain 100% anonymity.
However, if you share your personal information or data and post to any social media account, it can be re shared by others, re-posted by us, or used by OnlineCounselling4U technical experts for the purposes of analysis, research or studies.
Although we will not ever share any of your sensitive Personal Information without your prior consent.
Also, we may share your data when it is required or requested by law or any court or law agency to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences.
We also request you to maintain the privacy and secrecy of your account at all times. You and only you are responsible for maintaining confidentiality of the User’s password and User identification. OnlineCounselling4U assumes no responsibility or liability for their improper use of information relating to such usage of credit cards and/or debit cards by the User, whether online or off-line.
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